Welcome to Melbourne Taxis. By booking or using our services, you agree to the terms outlined below. These terms are designed to provide a safe, reliable, and clear experience for all passengers.
Service Overview
Melbourne Taxis offers passenger transport services throughout Melbourne, including airport transfers, corporate travel, hotel transfers, event transport, parcel delivery, wedding transfers, and Maxi Van services. All rides depend on vehicle availability and traffic conditions.
Bookings and Payments
- Bookings can be made online, via phone, or through authorised channels.
- Fares are calculated based on distance, time, and service type.
- Payments must be completed at the end of each trip unless pre-arranged.
Cancellations and Changes
- Cancellations should be made as early as possible.
- Late cancellations may be subject to a cancellation fee.
- Changes to bookings depend on driver and vehicle availability.
Passenger Responsibilities
- Passengers must provide accurate pickup and drop-off details.
- Seat belts should be worn at all times.
- Any damage caused to the vehicle may be charged to the passenger.
Liability and Safety
While we take every reasonable step to ensure safety and punctuality, Melbourne Taxis is not responsible for delays due to weather, traffic, or unforeseen circumstances.
Fare Guide (Indicative)
| Service Type | Fare Basis |
|---|---|
| Airport Transfer | Fixed or Metered |
| Corporate Travel | Pre-Booked Rate |
| Event & Wedding | Custom Quote |
| Maxi Van | Custom Quote |
Changes to Terms
These terms may be updated at any time without notice. Continued use of our services indicates acceptance of the latest version.